SWEDISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE

 

 

BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies!

 

No matter whether you are a fresh graduate, a tourist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a
 

SWEDISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE

Who we are?

 

From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success.

 

What do we offer?

 

If you join us as a Customer Service Representative you may have the following responsibilities:

 

  • Maintaining customer and material master database
  • Entering customer orders and following them up
  • Managing customer requests and queries
  • Logging, assigning, tracking progress of complaints & claims from receipt to completion
  • Interacting with customers and stakeholders in a professional, friendly and efficient manner
  • Facilitating the invoicing process

 

As a Customer Service Representative you will make a significant impact by:

 

  • Ensuring a smooth invoicing process by setting up the right vendor and master data
  • Ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products
  • Maintaining our reputation by your professional and helpful attitude towards our customers
  • Being the face and voice of one of the largest global energy company

 

For a Customer Service Representative role we have the following requirements:

 

  • Fluency in Swedish
  • Good English language knowledge
  • Flexible, motivated personality
  • Relevant experience in the field of Customer Service or in SSC environment is an advantage but fresh-graduates are also welcomed
  • Bachelors’ degree or equivalent experience is required

 

At BP, we provide the following environment & benefits to you:

 

  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable
  • Possibility to join our social communities and networks
  • Chill-out and collaboration spaces in a modern office environment
  • Learning opportunities, language courses and other development opportunities to build a lasting career
  • Different bonus opportunities based on performance, wide range of cafeteria elements
  • Life & health insurance, medical care package
  • Company laptop and phone for private usage
  • Opportunity to work from home: up to 2 days / week based on team agreement

 

If you are interested in this position, learn more via:

https://jobs.bp.com/job/budapest/customer-service-representative-swedish-speaking/198/9476312

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