Danish speaking customer service representative

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia, Africa and Australia.

Now we are hiring for our BUDAPEST office



  • Receiving requests in Danish language via phone and e-mail
  • Providing back office administrative services
  • Checking invoices
  • Receiving, categorizing and registrating work orders
  • Recognizing problems
  • Dealing with correspondence
  • Qualifying, prioritizing cases
  • Arranging necessary steps with subcontractors, liaising with local country offices, coordinators, technical teams
  • Coordinating progresses
  • Initiating preventive calls to minimize damages


  • Fluent DANISH language knowledge
  • Conversational English language knowledge
  • Experience in administration
  • Good organizational skills
  • Advanced level knowledge of MS Office applications
  • Excellent problem solving skills
  • Good communication skills

We offer you:

  • Career opportunity
  • Cafeteria
  • Friendly, multicultural work environment
  • Dynamic team
  • Arranging work related documents
  • Modern office environment
  • Company events

If you want to join a team of committed professionals please send your CV to karrier@sykes.com. Check out our company website www.sykes.com and our facebook page, SYKES Hungary.

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